Recently, former Mystic Press and Phoenix Fire authors have found copies of their books for sale on Amazon.com, ebay and other sources even though they’ve severed ties with Tabetha Jones. When confronted about it, Phoenix Fire Publishing owner Tabetha insists that third parties have access to the Ingram catalog, and that they’re the ones selling it. She’s not getting any money from those sales, she insists, so she therefore owes no money to the authors.
I just got off the phone with Ingram, and they assure me that nobody but the publisher can access my book through Ingram and sell it. Nobody. Period.
You don’t have to take my word for it. Here’s their customer support number:
Tabetha has also insisted that people should contact Amazon to ask THEM about their selling policies.
So I did that, too. What I found out is that if somebody has a copy of a book, they can list it. For example, if someone is given a copy of the book and they want to sell it, they can list it, making sure to put it in the proper condition category. New, like new, used, etc. So, of course, used books are allowed. That leaves a lot of leeway for sneaky, subversive sales to happen, and the author isn’t always aware of it.
There’s good news, though. If you’re an author that wants to eliminate the possibility of anybody besides yourself from selling your books, you can contact Amazon, and they will work with you to make sure you’re the only on that can sell your book. That way, no matter how slippery a former publisher is, you can make sure you’re the only one that can sell your book. No more “mysterious” third party sales that you don’t get paid for.
Here’s that number:
1 (888) 280-3321
When they answer, ask to be put through to seller support. They’ll take your information and let you know what you have to do to make sure you’re the only one that can sell your book. No former publishers, and no third party booksellers.
Have fun, kids.